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Digital Town Hall: How Local Officials Use the Internet and the Civic Benefits They Cite from Dealing with Constituents Online
This "survey of mayors and city council members of the National League of Cities about their use of the Internet shows that local officials have embraced the Internet as part of their official lives and most now use email to communicate with constituents." From the Pew Internet Project. Opens directly into PDF file.
http://www.pewinternet.org/pdfs/PIP_Digital_Town_Hall.pdf
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