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A Guide for Establishing a Local Assistance Center
This 2003 document presents guidelines for setting up a local assistance center (LAC) to provide "a single facility at which individuals, families and business can access available disaster assistance programs and services." Discusses participation (by local, state, and federal agencies), operating roles and responsibilities, management, planning and operations, logistics (including site selection), and more. Opens directly into a PDF file. From the California Governors Office of Emergency Services (OES).
http://www.oes.ca.gov/Operational/OESHome.nsf/PDF/A%20Guide%20for%20Establishing%20a%20Local%20Assistance%20Center/$file/LACguide.pdf
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