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Using Field Identification to Hire Santa Claus (Or Other Customer Service Talent)
This article provides an explanation of the use of the field identification (FI) recruiting strategy and its applications for hiring Santa Claus and other talent for retail settings. Discusses methods for identifying customer service talent beyond the classified ad approach. From a human resources specialist.
http://www.ere.net/2000/12/11/using-field-identification-to-hire-santa-claus-or-other-customer-service-talent/
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