Email this LII item:
Buying, Giving, and Using Gift Cards
Consumer tips for buying and using gift cards, such as asking about expiration dates and fees, giving the original purchase receipt to the recipient in case the card is lost or stolen, and checking about purchase exceptions. Includes contacts for problems and complaints about gift cards. Also available in Spanish. From the Federal Trade Commission (FTC).
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt010.shtm
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