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Mystery Shopping Providers Association (MSPA)
"The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. ... [M]embership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services." Site provides material for businesses and shoppers in North and South America, Europe, and Asia. Includes a list of members, information about becoming MSPA certified, employment listings, articles, scam alerts, and more.
http://www.mysteryshop.org/
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