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The Business and Cultural Acceptance Case for Trayless Dining
This 2008 report assesses "the sustainability business case for removing trays ... [in college cafeterias and] address[es] the historical cultural barriers to widespread adoption." Discusses reasons for and benefits of tray removal (such as saving energy and water used by tray washing), and cultural shift, communication, and best practices for implementation of trayless dining. Includes two case studies. Opens directly into a PDF file. From Aramark Higher Education, an education food services company.
http://www.aramarkhighered.com/assets/docs/whitepapers/ARAMARK%20Trayless%20Dining%20July%202008%20FINAL.PDF
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