print email comment close Gomez.com URL: http://www.gomez.com/ Description: Although criticized in Business Week , this is an excellent site for E-commerce research and analysis. Consumers can obtain ratings and reviews of companies which deliver services and/or products over the Internet. All firms in an industry are ranked by overall score, ease of use, customer confidence, on-site resources, relationship services, overall cost, and "how well each serves the needs associated with unique consumer profiles." Other features include consumer reviews and side-by-side comparisons of selected retailers. The industries covered include personal finance, travel, shopping, autos, auctions, health, computers and office, and home and garden. Library of Congress Subject Headings: Electronic commerce Web sites -- Evaluation LII Database Information: Record 10401 created by on 01/24/2000 Last modification on 11/18/2002 Published: 01/24/2000   Funding agency: California State Library LII Item ID: http://lii.org/cs/lii/view/item/10401