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Telecommunications
 Websites presented in alphabetical order ABTolls 
 This site is "...dedicated to providing consumers and businesses accurate and helpful information to foster intelligent decisions in their quests for telecommunications nirvana." Charts compare long distance, calling card, and toll free rates. A glossary identifies and explains telecommunications terms and acronyms. There is discussion about 10-10 and wireless services, reading a telephone bill, understanding common monthly fees and charges, avoiding scams, and stopping telemarketing calls and mail. Links offer up-to-date Telecom Industry News . http://abtolls.com/ Topics: Consumer Research & Advocacy, Finance, Technology Last updated Nov 14, 2002 Consumer Reports: Best Cell Phone Deals
This consumer article provides suggestions for choosing cell phone providers, following the 2007 national annual survey that "found that fewer than half of respondents were completely or very satisfied" with their cell phone service. Explanations and possible solutions are provided for problems such as poor coverage, unsatisfactory customer service, early termination fees, and mandatory extensions. Note: related articles only available to subscribers. From Consumer Reports. http://www.consumerreports.org/cro/electronics-computers/phones-mobile-devices/phones/cell-phone-service-providers/cell-phone-service-1-08/overview/cell-service-ov.htm Topics: Consumer Research & Advocacy, Technology Last updated Dec 12, 2007 CTIA: The Wireless Association
"CTIA [Cellular Telecommunications and Internet Association] is the international organization that represents all sectors of wireless communications-cellular, personal communication services and enhanced specialized mobile radio." The site features information about industry issues, a timeline of wireless technology, FCC and legislative materials, and materials for consumers (such as a glossary, tips on wireless phones and safe driving, and a discussion of health issues). Searchable. Some material only available to members. http://www.ctia.org/ Topics: Consumer Research & Advocacy, Industries, Internet, Technology Last updated May 25, 2004 Federal Communications Commission (FCC): Consumer Information Directory
This is a directory of FCC consumer information sites for telephone, broadcasting, Internet, and wireless communications. It includes rules and regulations, how to interpret a telephone bill, telephone and other communications scams, where to report fraud, how to register complaints about broadcasting program content and advertising, a cell phone FAQ, what can be done about unwanted faxes, and many more topics that fall under the jurisdiction of the FCC. Some information also available in Spanish. http://www.fcc.gov/cgb/consumers.html Topics: Consumer Research & Advocacy, Finance, Technology Last updated Nov 16, 2002 Telecommunications Research & Action Center (TRAC)
This site helps consumers with telecommunications information so that they can make informed decisions. You can compare plans from major long distance carriers. It offers information on long distance plans, calling cards, time periods, telephone slamming, and spam. It also includes news summaries about long distance service with archives going back to 1994. You can also order TRAC Publications covering various related topics. http://trac.org/ Topics: Consumer Research & Advocacy, Magazines, Technology Last updated Aug 4, 2009 Who Called Us
Use this service to determine who is calling from the U.S. when the telephone is ringing, you do not recognize the number, and caller ID says "name unavailable." Also includes lists of most frequently listed numbers on the site. Data is added by users, and listings include user comments about nature of calls. http://www.whocalled.us Topics: Consumer Research & Advocacy Last updated May 2, 2007 |
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